peace and love on planet tenten
✱shopITENO

✱ FREQUENTLY ASKED QUESTIONS

More in-depth shipping info at the bottom of this page!

✱ When will my order arrive?

Sticker orders are sent through untracked letter mail unless you upgraded to tracked shipping. This is done to keep shipping costs low.
Because of this, the arrival date is uncertain. However, your order should arrive within 14 business days at the absolute latest.

✱ When will [item] be restocked? WILL it be restocked?

Items are phased out every now and then, and sometimes they are permanently taken off of the store, however, they will always be displayed in the [CATALOG]!
If you want a particular item back, shoot me a message on Etsy.

✱ My order is lost!

If it has been more than 14 business days since your expected arrival date, please message me!
I have had issues sending to dorms in the past, so keep this in mind and consider choosing an alternative address.
Delays are to be expected during the holiday season. Please keep in mind that I do not have any control over orders once they are handed off to the post office.

✱ GENERAL SHIPPING INFO

~ Orders arrive within 3-7 business days 90% of the time (in my experience), HOWEVER, I have had some customers receive their orders as late as 14 business days after the ship date.
~ All sticker orders are sent through untracked envelopes in order to keep shipping costs low. $1 domestically and $3 internationally.
If you would rather upgrade to tracked shipping (it's also faster), please message me before placing your order.

[ LAST UPDATED: 11.25.2025 ]